Axas88 is fully committed to protecting the privacy and personal data of every player. This Privacy Policy clearly outlines how we collect, use, store and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Before reading the full document, discover the 6 core principles that underpin how axas88 protects your privacy every day.
Axas88 never sells, rents, or trades players' personal information to any third party for commercial purposes. Your data belongs entirely to you — we are its custodian, not its owner.
All data transmitted between your device and axas88's servers is protected by SSL 256-bit encryption — the same level of security used by Malaysia's major banks, including Maybank and CIMB. No third party can intercept your communications.
Axas88 fully complies with Malaysia's Personal Data Protection Act 2010 — the country's principal data privacy legislation. We handle all player information in accordance with the principles and requirements set out in the Act, without exception.
Every axas88 player has the right to access, correct, update, or request the deletion of their personal data at any time. These rights can be exercised easily through your account settings or by contacting our privacy team.
Axas88 player data is stored on protected servers with strict access controls, enterprise-grade firewalls, and continuous security monitoring. Only authorised personnel with a legitimate operational need are permitted to access players' personal data.
Axas88 operates on a principle of complete transparency in all matters relating to privacy. This policy is written in clear, straightforward language — not confusing legal jargon — so that every Malaysian player genuinely understands how their data is used.
Axas88 handles all personal data in a transparent, secure manner that is fully compliant with Malaysian law.
Data is collected during registration, deposits, and your use of the axas88 platform, with your consent.
All data is encrypted using SSL 256-bit before being stored or transmitted to any destination.
Data is stored on secure servers with strict access controls and round-the-clock monitoring by the axas88 security team.
Data is securely deleted when no longer required, or upon your request, in accordance with the provisions of the PDPA.
This Privacy Policy is an agreement between you as an axas88 player and the axas88 platform (axas88.my) regarding how we handle your personal data. By using the axas88 platform, you consent to the collection and use of your information as described in this document. Please read it carefully and contact us if you have any questions.
Axas88 collects several categories of personal information from players to enable the delivery of safe, efficient, and responsible services. We only collect information that is genuinely necessary for platform operations — no unnecessary or excessive data collection takes place. The categories of information we collect are as follows:
a) Personal Identity Information
b) Contact Information
c) Financial Information
d) Usage & Technical Information
axas88 does not directly collect sensitive financial information such as credit or debit card numbers. All financial transactions are processed through secure third-party payment gateways in compliance with international payment security standards (PCI DSS). axas88 does not store your full card number in our systems.
Axas88 uses collected personal information solely for legitimate purposes that players have consented to. We do not use your data for any purpose unrelated to the provision of axas88 platform services. The purposes for which data is used are as follows:
Regarding Marketing: axas88 will only send you promotional and marketing communications if you have given explicit consent to receive such communications during registration or through your account settings. You may withdraw this consent at any time by updating your communication preferences in your axas88 account settings.
The security of players' personal data is axas88's number one priority. We continually invest in the latest security infrastructure to ensure your information is always protected against unauthorised access, theft, and misuse. The security measures employed by axas88 include:
While axas88 takes all reasonable measures to protect your personal data, no security system can guarantee absolute 100% protection against every threat. axas88 therefore encourages players to take their own protective steps, such as using strong passwords, keeping login credentials confidential, and promptly reporting any suspicious account activity to axas88.
Axas88 does not sell, rent or commercialise player personal data to any third party. However, in the course of operating the platform, axas88 may need to share certain data with specific parties under limited and controlled circumstances, as follows:
All third parties who work with axas88 in processing players' personal data are required to sign a data processing agreement that sets out their obligations to protect axas88 player data to a standard no less stringent than that established in this Privacy Policy and Malaysia's PDPA 2010.
Axas88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and better understand how players interact with our platform. The following outlines the types of cookies axas88 uses and their respective purposes:
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | Required for the core functions of the axas88 platform, including login authentication, session security, and transaction processing. Without these cookies, the platform will not function properly. | Session / 30 days |
| Preference Cookies | Saves your preferences such as language, preferred chip denomination and display settings, so you don't have to reconfigure them each time you log in. | 90 days |
| Analytics Cookies | Used to analyse aggregated usage patterns on the axas88 platform for the purpose of improving the user experience. Data is collected anonymously and is not used to identify any specific individual. | 12 months |
| Security Cookies | Helps axas88 detect suspicious activity, prevent fraud, and protect your account from unauthorised access. This includes monitoring login patterns and identifying bot activity. | 24 hours |
You can manage your cookie settings through your web browser by choosing to block or delete cookies. Please note, however, that blocking essential cookies may affect the functionality of the axas88 platform and prevent you from logging in or processing transactions. Analytics and preference cookies can be blocked without impacting the core functions of the platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), every axas88 player has the following rights regarding their personal data. axas88 is committed to respecting and facilitating the exercise of these rights in good faith:
You have the right to request a copy of all personal data axas88 holds about you. axas88 will provide this information within 21 business days of receiving a valid request.
If any personal data axas88 holds about you is inaccurate or out of date, you have the right to request a correction. Correction requests will be processed within 14 business days.
You may withdraw your consent for axas88 to use your personal data for marketing purposes at any time through your account settings or by contacting us.
You may request the deletion of your personal data upon account closure, subject to the minimum data retention requirements prescribed by applicable Malaysian law.
You have the right to object to the processing of your personal data for specific purposes, including direct marketing, and axas88 will honour such objections immediately.
If you believe that axas88 has violated your privacy rights, you have the right to lodge a complaint with us or with the Malaysian Personal Data Protection Commissioner.
To the extent permitted by law, you have the right to receive your personal data in a machine-readable format for transfer to another service provider upon request.
To exercise any of the rights listed above, please contact the axas88 Privacy Officer by email at [email protected] or via axas88 support at [email protected] by stating the right you wish to exercise along with your account details. axas88 will verify your identity before processing any privacy-related request.
Axas88 retains players' personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or for the minimum period required under Malaysian law. The following are general guidelines on data retention periods at axas88:
Axas88 employs secure data deletion procedures to ensure that data which has reached the end of its retention period is destroyed in a manner that prevents recovery by any party. These procedures comply with industry standards for secure data erasure.
The security of your axas88 account is a shared responsibility between the axas88 platform and you as the account holder. While axas88 invests heavily in industry-grade security infrastructure, the effectiveness of these protections depends in part on your own personal security practices. The following are security guidelines that axas88 strongly recommends:
Fraud Alerts: axas88 will never contact players by phone or social media to request login credentials, passwords, or OTPs. If you receive any such contact claiming to be from axas88, it is a fraudulent attempt. Please do not provide any information and report it to axas88 support immediately via the official Live Chat within the platform.
Axas88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in how we handle data, updates to Malaysian privacy law, or developments in our platform's technology and operations. Any amendments to this Privacy Policy will be handled as follows:
Axas88 encourages all players to review this Privacy Policy periodically to stay informed of how your personal data is being handled. If you disagree with any amendments made, you have the right to discontinue use of the axas88 platform and request account closure along with the withdrawal of any eligible balance.
Axas88 has appointed a Data Protection Officer (DPO) responsible for overseeing our platform's privacy compliance and handling any privacy-related inquiries or complaints from players. If you have any questions, concerns, or complaints regarding this Privacy Policy or how axas88 handles your personal data, you may reach us through the following channels:
axas88 is committed to responding to all privacy-related enquiries and complaints within a reasonable timeframe — within 2 minutes via Live Chat, within 24 hours for general emails, and within 21 business days for formal data privacy rights requests. axas88 values your trust and will always handle any privacy concerns with the utmost seriousness and care.
If you are dissatisfied with axas88's response to your privacy complaint after exhausting all available internal channels, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia, the authority responsible for enforcing the PDPA 2010 in Malaysia.
Answers to the most frequently asked questions by Malaysian players about how axas88 protects their data.