Terms & Conditions axas88 – Terms of Use for Malaysia's Online Casino Platform

These Terms & Conditions govern the relationship between axas88 and every individual who accesses, registers with, or uses the axas88 platform at axas88.my. This document should be read together with the axas88 Privacy Policy and Responsible Gaming page, both of which form part of the overall agreement between you and our platform.

By creating an axas88 account or simply browsing our website, you are deemed to have accepted and agreed to all terms contained herein. This acceptance is binding from the moment you first access the axas88 platform, regardless of whether you have read this document in full. axas88 therefore respectfully encourages all players to take the time to read each section carefully.

Axas88 operates as an online entertainment platform offering a variety of casino games for adult players in Malaysia. The platform does not present itself as an investment service or a means of generating steady income. Every game on axas88 is entertainment that carries financial risk, and you are solely responsible for your own spending decisions.

To be eligible for axas88 membership, you must meet all of the following eligibility requirements without exception:

• Age: You must be at least 21 years of age at the time of registration. axas88 enforces a strict minimum age policy and reserves the right to request proof of age in the form of a copy of your identity card (MyKad) or other official identification document at any time.
• Location: axas88's services are intended exclusively for players based in Malaysia. Individuals accessing the platform from other countries are responsible for ensuring that their use of the service complies with the applicable laws of their own jurisdiction.
• Legal Capacity: You must have full legal capacity to enter into binding agreements. Individuals who have been declared bankrupt or who are subject to any legal restriction that prevents them from owning assets or entering into financial agreements are not eligible to register.
• Not a Self-Exclusion: You are not currently subject to any active self-exclusion period previously requested through axas88 or any recognised gambling exclusion programme in Malaysia.
• One Account Only: You do not hold any other axas88 account, whether currently active or previously closed.

Registering an axas88 account requires you to provide accurate, truthful, and up-to-date information. axas88 uses registration details for identity verification, financial processing, and account-related communications. The information required at registration includes:

• Full name as per official identification document
• A valid and active Malaysian phone number
• Exact date of birth
• A strong and unique password
• Bank account or e-wallet details for withdrawal purposes

You are solely responsible for maintaining the confidentiality of your axas88 account password. axas88 recommends using a strong, unique password that is not shared with any other account. If you suspect your password has been compromised or your account has been accessed by an unauthorised party, please contact axas88 support immediately via Live Chat.

Axas88 reserves the right to request additional identity verification at any time, particularly prior to processing a first withdrawal or for withdrawals exceeding certain limits. This verification process is a standard security measure to protect your account and ensure compliance with anti-money laundering (AML) requirements. Failure to provide the required verification documents within the stipulated timeframe may result in a temporary suspension of your withdrawal capability.

Axas88 supports the following local Malaysian payment methods for deposits and withdrawals:

All deposits and withdrawals are processed in Malaysian Ringgit (MYR) only. axas88 does not accept foreign currencies and is not responsible for any currency conversion charges that may be imposed by third parties.

• Minimum Deposit: RM 10 per transaction
• Minimum Withdrawal: RM 30 per transaction
• Withdrawal Processing Time: Under 5 minutes for e-wallets; 15–30 minutes for FPX/online banking
• Transaction Fees: axas88 does not charge any fees for standard deposits or withdrawals

Axas88 reserves the right to delay or withhold withdrawals for the purposes of identity verification, source-of-funds verification, or any investigation relating to suspicious activity. The hold period shall not exceed 7 business days under normal circumstances. Should the investigation require more time, axas88 will notify the player via their registered communication method.

Axas88 offers a range of bonuses and promotions to members from time to time, including welcome bonuses, reload bonuses, cashback and seasonal promotions. Each bonus is subject to specific terms stated at the time the offer is launched. The general terms that apply to all axas88 bonuses are as follows:

• Wagering Requirement: Every bonus credited to an axas88 account carries a wagering requirement that must be fulfilled before any winnings derived from that bonus may be withdrawn. The wagering requirement is expressed as a multiple of the bonus amount (e.g. 30x means a RM100 bonus requires RM3,000 in wagers before a withdrawal is permitted).
• Validity Period: All bonuses have a set validity period. Any unused bonus balance that remains at the end of the validity period will expire and be automatically removed from your account.
• Bonus Bet Limits: While a bonus balance is active, the maximum bet per round or hand is capped at RM50 or as specified in the relevant bonus terms. Exceeding this limit may result in the bonus being forfeited.
• Eligible Games: Not all axas88 games are eligible to contribute towards bonus wagering requirements. Slots typically contribute 100%, while table games such as Infinite Blackjack contribute at a lower rate. Please check the specific terms of each bonus for full details.
• One Bonus Per Player: Each type of promotion may only be credited once per player, per household, per IP address, and per payment method.

Players found to be opening multiple accounts to claim bonuses repeatedly, sharing account information with other players to qualify for bonuses, or using any dishonest method to manipulate the axas88 bonus system will be subject to cancellation of all bonuses, account closure, and forfeiture of all balances, including personally deposited funds.

All games on axas88 — including slots such as Golden Dragon, Fortune Rabbit, Fortune Ox, and Mission Impossible, arcade games such as Thunder Fishing and Plinko, and live casino titles such as Infinite Blackjack — are governed by their respective game rules, which are available within each game's interface. Players are responsible for familiarising themselves with the rules of each game before playing.

• RNG Certification: All RNG (Random Number Generator)-based games on axas88 have been tested and certified by independent auditing bodies to ensure the randomness and fairness of every outcome. Audit certificates are available upon request.
• Technical Disruptions: In the event of a technical disruption, system failure or unstable connection during an incomplete game round, axas88 will rely on system records to determine a fair outcome. If complete records are unavailable, the relevant stake will be returned to the player's account.
• Display Error: Should a display error occur within the game interface showing an incorrect reward value (e.g. due to a software bug), axas88 reserves the right to void any winnings resulting from that error and return only the original stake to the player.
• Eligible Bets: A bet is considered valid and accepted only when the axas88 system confirms receipt with a confirmation message. Bets that are not confirmed due to technical reasons will not be processed as valid wagers.

For Live Casino games such as Infinite Blackjack on axas88, decisions made by the host during play are final and may not be disputed unless there is clear evidence of a procedural error verifiable through the video recording of that session. Players wishing to raise a dispute regarding a game outcome must contact axas88 support within 24 hours of the relevant gaming session.

Axas88 is committed to providing a safe, fair, and enjoyable environment for all players. To uphold this commitment, the following conduct is strictly prohibited on the axas88 platform:

• Using software, bots, automated scripts, or any tool designed to gain an unfair advantage in any game
• Colluding with other players in live casino games to manipulate outcomes or exploit the system
• Using any software- or device-assisted card counting method in Infinite Blackjack
• Depositing funds derived from illegal activities or using the axas88 platform for money laundering purposes
• Making threats, directing abuse or using offensive language towards live casino hosts or axas88 support staff
• Providing false information during registration or the identity verification process
• Selling, transferring, or sharing your axas88 account with another individual
• Exploiting any bug or technical vulnerability within the axas88 system for financial gain

Axas88 players may close their own account at any time by contacting our support team via Live Chat. Prior to closure, axas88 will process any eligible balance for withdrawal in accordance with the prevailing withdrawal policy. Account closure requests will be processed within 3 business days.

Axas88 also offers a Self-Exclusion option for players who wish to temporarily or permanently restrict their access to the axas88 platform for personal reasons or responsible gaming purposes. This option is available in your account settings or can be requested through axas88 support:

• Cooling Off (Temporary Break): 24 hours, 7 days or 30 days — the account is temporarily suspended and inaccessible for the selected period
• 6-Month Self-Exclusion: Account remains inaccessible for 6 months and cannot be shortened once activated
• Permanent Self-Exclusion: Permanent account closure — the player may not re-register a new account with axas88 for a minimum period of 5 years

Axas88 reserves the right to close any player's account at our sole discretion in the event of a terms violation, suspicious activity, or legal compliance requirements. In such cases, axas88 will provide reasonable notice to the player and process the withdrawal of any legitimate balance upon completion of the investigation.

Axas88 provides its online entertainment platform services on an "as-is" basis and makes no guarantee that the platform will operate without interruption, be free from errors, or remain accessible at all times. axas88 will not be liable for:

• Financial losses arising from the use of the axas88 platform, including funds wagered and lost in any game
• Service disruptions caused by factors beyond axas88's control, including internet infrastructure failures, power outages or natural disasters
• Losses arising from unauthorised access to a player's account caused by the player's own negligence
• Decisions made by players based on information obtained from sources outside the axas88 platform
• Player hardware or software malfunctions that may arise from using the axas88 platform

Axas88 is not liable for any claims, losses, or damages arising from a player's use of or inability to use the axas88 platform, or from reliance on any information displayed on axas88.my. This includes direct, indirect, consequential, special, or punitive damages.

Axas88 reserves the right to amend, update or replace any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon publication of the updated version on axas88.my. The "Last Updated" date shown at the top of this document indicates when changes were most recently made.

Axas88 will endeavour to notify players of material amendments via in-platform notifications or email to their registered address. However, the ultimate responsibility for reviewing and understanding the current terms rests with the player. Continued use of the axas88 platform following any amendment will be deemed as your acceptance of the revised terms.

These Terms & Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with this agreement will be resolved through processes determined by axas88, including direct negotiation, mediation, or arbitration as appropriate. Players hereby agree to submit to the exclusive jurisdiction of Malaysia for any legal proceedings relating to the axas88 platform.

For matters relating to responsible gaming, setting limits or self-exclusion, you may also contact the national helpline at 1800-82-0066 operating 24 hours a day. axas88 takes the well-being of our players seriously, and we encourage anyone who needs support to reach out to us or the relevant support organisations without hesitation.